Catholic Charities of Schuyler County is seeking committed, caring volunteers for the New York State Long-Term Care Ombudsman Program currently serving Chemung, Schuyler and Tioga Counties.

Senior & adult 5Our neighbors who live in Nursing Homes and Long-Term Care Residences need your help to advocate on their behalf to ensure they experience the highest quality of care and quality of life while residing in these communities. The word “Ombudsman” is Swedish and means “one who speaks on behalf of others.” Residents often have little or no contact with the outside world or feel they lack control over their own lives. A certified Ombudsman is an important volunteer who works with the residents to resolve complaints and concerns. The Program’s mission is to protect the health, safety, welfare and rights of the residents in long-term care facilities.

Every volunteer Ombudsman is provided with extensive training (36 hours total) by our local Coordinator. A certified Ombudsman is expected to make a commitment of 4 hours a week visiting and observing residents in their assigned facility. Regular contact and support is provided by the local Coordinator in order to assist with the initial orientation of becoming an Ombudsman and to promote ongoing coaching and supervision.

If you would like more information about the training and becoming an Ombudsman, please contact Sue Makowiec at 607-535-2050, ext. 210 or email your questions.
For more information on the Ombudsman Program.

The Long-Term Care Ombudsman Program is operated under the direction of the State Ombudsman and administratively housed within the State Office for the Aging (NYSOFA). It provides advocacy services through a network of 36 local programs and 1,000 volunteers statewide. Each local Ombudsman Program has a designated Ombudsman Coordinator who recruits, trains and supervises volunteers that provide a regular presence in nursing homes and adult care facilities.