JOB TITLE: Point of Entry Clerk II
DEPARTMENT: Emergency Services
PRIMARY WORKSITE: 380 South Main Street, Elmira, NY 14904
PRIMARY FUNCTION: To act as point of entry to assist HEAP clients and the Facilitated Enrollers, by providing support services to meet requested needs. This includes receptionist work, data collection, financial counseling, client intake and referral. This includes promoting a professional and welcoming atmosphere in the Emergency Services Unit. Applicant will assist vulnerable individuals and/or families with short-term emergency needs related to HEAP applications. In a addition referrals to services provided on site such as: utility shutoffs, prescription assistance, transportation, housing, and other. Controls flow of clients to in-house service providers so that needs are met in a timely manner.
HOURS: 32 hours/week, 6 month seasonal position.
QUALIFICATIONS: Associates Degree in Human Services plus two years human services and working with other human service providers preferred. Knowledge of human service programs in Chemung County.
Send résumés to:
Suzi Fritz, Program Coordinator
Catholic Charities of Chemung and Schuyler County
215 East Church Street, Elmira, NY 14901