Navigating Health Concerns

What is Care Management? 
A person-centered approach to meeting an individual's healthcare needs. Care Managers link and refer children or adults to any needed services to coordinate health care goals.
Care Managers assist by linking and referring to the following:
• Medical Health Services
• Dental & Vision Services
• Mental Health Services
• Clinical Services
• Housing Options
• Social Services
• Legal Services
• Home & Community-Based Services (HCBS), including teaching skills in-home and in the community, such as how to budget shop, access public transportation, clean, cook, medication management, family supports, and nutritional guidelines as needed.
• Religious Services
• Pharmacy Services
• Substance Use Counseling
• Transportation Coordination
• Employment Services
• Respite Services
• Natural Supports, including supports in the environment, i.e. friends, neighbors, colleagues

Who is Eligible?
• Any Medicaid recipient. May have both Medicaid and Medicare.
• May be a Medicaid Managed Care Member or receiving services on a Fee for Service basis.
• Has significant risk factors which can be addressed through care management.
• Must have one or more of the following:

• Two or more chronic health conditions (such as asthma, diabetes, heart disease, substance use disorder or mental illness)
• Serious Mental Illness (SMI) (for adults),
• Serious Emotional Disturbance (SED) (for children up to 21 years of age),
• Complex Trauma (for children up to 21 years of age) or
• HIV/AIDS

For more information, please contact 607.734.9784 or download our brochure here.

Make a referral for children. Complete the form and return to Catholic Charities.

Make a referral for adults or complete a self-referral. Complete the form on HHUNY’s website.

Chemung County

Hours: Monday – Friday: 8:30am – 4:30pm (please call to schedule an appointment)
Location: The Samaritan Center, 380 S. Main St, Elmira, NY 14904
Contact: 607.734.4898
Emergency Shelter after 4:00 PM: 607.732.5954

Schuyler County

Hours: Monday – Friday: 8:30am – 4:30pm (please call to schedule an appointment)
Location: 105 Ninth St, Unit 20, Watkins Glen, NY
Contact: 607.535.2050, ext. 206

Schuyler Outreach works with local pharmacies to provide limited financial assistance for medically necessary prescriptions when you do not have any insurance. You must go to DSS first and bring a copy of the 1-2-3 form that you’re given.