What is Care Management? 
A program that provides a holistic approach to health care needs. Care Managers link and refer children or adults to any needed services to coordinate health care goals.
Care Managers assist with linking and referring to the following:
• Medical Health
• Dental Health
• Behavioral Health
• Clinical Services
• Housing Services
• Social Services
• Legal Services
• Home & Community-Based Services (HCBS), including teaching skills in-home and in the community, such as how to budget shop, access public transportation, clean, cook, medication management, family supports and nutritional guidelines as needed.
• Religious Services
• Pharmacy Services
• Substance Abuse
• Transportation
• Employment Services
• Respite
• Natural Supports, including supports in the environment, i.e. friends, neighbors, colleagues

How Can Care Management Help You?
• Coordinates community supports
• Advocate on your behalf so you receive the care you deserve
• Provides an outlet for individuals to obtain assistance with non-medical concerns

Who is Eligible?
• Any Medicaid recipient. May have both Medicaid and Medicare.
• May be a Medicaid Managed Care Member or receiving services on a Fee for Service basis.
• Has significant risk factors which can be addressed through care management.
• Must have one or more of the following:

  • Two or more chronic health conditions (such as asthma, diabetes, heart disease, substance use disorder or mental illness)
  • Serious Mental Illness (SMI) (for adults),
  • Serious Emotional Disturbance (SED) (for children up to 21 years of age),
  • Complex Trauma (for children up to 21 years of age) or

For more information, please contact Sarah at 607.734.9784, ext. 2213 or download our brochure here.

Make a referral for children. Complete the form and return to Catholic Charities.

Make a referral for adults or complete a self-referral. Complete the form on HHUNY’s website.