First Step LogoFirst Step Victim Services Program for Chemung & Schuyler Counties

Hours: Monday – Friday: 8:30 am – 4:30 pm (please call to schedule an appointment)
Location: Chemung & Schuyler Counties
Contact: A Victim Services Advocate at 607.535.2050 (Schuyler County) or 607.737.2953 (Chemung County); Call or text our 24/7 Hotline: 607.742.9629 or email us anytime
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The First Step Victim Services program provides advocacy & referral services to all victims of crime in Chemung & Schuyler Counties, with a strong focus on victims of domestic violence or sexual abuse. You must be an innocent victim of a crime (i.e. domestic violence, sexual assault, robbery, assault, etc.).

Did you know that 12.7 million people are physically abused, raped or stalked by their partners in one year? That’s approximately the population of New York City and Los Angeles combined. Now there’s a new symbol that says NO MORE. Check out on Facebook and at Take the pledge and say NO MORE to domestic violence and sexual assault. Check back in March for our annual NO MORE Event.

Services include:
  • Advocacy & Court Accompaniment
  • Community Education & Referrals
  • Compensation Claims/Benefits
  • Domestic Violence Counseling & Education
  • Home Visits
  • Relocation Assistance
  • Support Groups
  • Transportation
  • 24/7 Emergency Services

Download our brochure here. Download our brochure on Teen Dating Violence here.

Other Services Provided:

  • In-School Education – Teen Dating Violence Prevention, Bullying Prevention
    First Step Victim Services’ Youth Outreach Services include attending local schools and providing program information and prevention education on teen dating violence (high school) and bullying (elementary and middle school).
    During Teen Dating Violence Awareness Month in February, Staff also go to local high schools and host a #TDVCandyHearts campaign with an informational table during the lunch periods.
    Please contact Kris to schedule a presentation or event at 607.535.2050, ext. 205.
Additional Resources:

Other Agency Services: